Terms of Service
Last updated: December 15, 2024
Welcome to True North Federal Solutions. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
True North Federal Solutions provides federal contracting consulting services, including but not limited to:
- Proposal development and writing services
- Federal compliance consulting
- Bid/no-bid strategy development
- Contract setup and administration
- Training and certification programs
3. User Obligations
You agree to:
- Provide accurate and complete information
- Use our services in compliance with applicable laws
- Not interfere with or disrupt our services
- Respect intellectual property rights
- Maintain the confidentiality of your account credentials
4. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of True North Federal Solutions or its content suppliers and is protected by intellectual property laws.
5. Confidentiality
We understand the sensitive nature of federal contracting information. We maintain strict confidentiality standards and will not disclose client information except as required by law or with explicit client consent.
6. Service Availability
While we strive to provide uninterrupted service, we do not guarantee that our website or services will be available at all times. We reserve the right to modify, suspend, or discontinue services with or without notice.
7. Limitation of Liability
To the fullest extent permitted by law, True North Federal Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
8. Professional Services Disclaimer
Our services are provided for informational and consulting purposes. While we strive for accuracy, we make no guarantees about the outcome of any proposal or contract opportunity. Success in federal contracting depends on many factors beyond our control.
9. Payment Terms
Payment terms for our services will be specified in individual service agreements. Unless otherwise specified, payments are due within 30 days of invoice date.
10. Termination
Either party may terminate service agreements with appropriate notice as specified in individual contracts. We reserve the right to suspend or terminate access to our website for violations of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the District of Columbia, without regard to its conflict of law provisions.
12. Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
15. Contact Information
Questions about these Terms should be sent to us at:
True North Federal Solutions
Email: info@truenorthfederalconsulting.com
Phone: (555) 123-4567
Address: 123 Federal Way, Suite 100, Washington, DC 20001
Professional Services Agreement
These Terms govern general website use. Specific consulting services are governed by separate Professional Services Agreements that will be provided before work begins.